Troubleshooting guides
Step-by-step fixes from techs who work on grills, fireplaces and fire pits every day.
Grill igniter
Why Won't My Grill Igniter Spark? 9 Fixes From Grill Techs
Clicking with no spark, spark on some burners only, or nothing at all. The checks grill techs run, in the order the parts usually fail.
Gas grill won't light
Gas Grill Won't Light? What Grill Techs Check First
No flame at all, or only one burner lights. How to tell a gas supply problem from an ignition problem, and the fixes techs use most.
Grill not getting hot
Why Is My Gas Grill Not Getting Hot? 8 Causes and Fixes
Low flame, long preheats and a grill that tops out too cool. Regulator resets, clogged burners and undersized natural gas lines explained.
Yellow grill flame
Why Is My Grill Flame Yellow? Causes and Fixes From Grill Techs
Lazy yellow flames and soot on your food. Spiders in the burner tubes, air shutter settings and wrong orifices after a gas conversion.
Grill flare-ups
How to Stop Grill Flare-Ups and Handle a Grease Fire
Why your grill keeps flaring up, how to manage grease so it stops, and the right way to handle a grease fire.
Grill gas smell
Grill Smells Like Gas? What to Do First and 8 Causes Techs Find
What to do the moment you smell gas at a grill, how to run a soap bubble leak test, and the causes techs find most often, from loose tank fittings to…
Rotisserie motor
Grill Rotisserie Motor Not Working? 7 Causes and How to Check Each
Why a grill rotisserie stops turning, how to tell a dead motor from a binding spit or a tripped outlet, and which parts usually fix it.
Infrared burner
Infrared Grill Burner Not Working? Cracked Tiles, Safety Valves and Other Fixes
Why infrared sear and rotisserie burners fail to light, go out when you let go of the knob, or glow unevenly, and when the whole burner needs replaci…
Fireplace pilot light
Gas Fireplace Pilot Won't Stay Lit? Causes and Safe Checks From Techs
Why a gas fireplace pilot goes out after you release the knob or during use, what a homeowner can safely check, and when it is time for a fireplace t…
Gas fireplace won't turn on
Gas Fireplace Won't Turn On? 10 Things to Check Before You Call
A step-by-step checklist for a gas fireplace that will not start, from remote and receiver batteries to wall switches, millivolt pilots and electroni…
Gas fire pit won't light
Gas Fire Pit Won't Light? 9 Causes and Safe Fixes From Techs
Why a propane or natural gas fire pit won't light, how to check it safely by ignition type, and which problems need a fire pit pro.
Fire pit low flame
Fire Pit Flame Too Low? 8 Causes and How Techs Fix Them
Why a gas fire pit flame is weak or small, from tripped excess flow valves and cold tanks to undersized gas lines, buried burners and clogged ports.